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8 months ago
Strong Recruitment
Salary: £20,000 - £21,000
Location: London
Job type: Permanent
Contact: Kelly Strong
Category: Operations Jobs, Reservations Jobs, Travel Agent Jobs, Travel Consultant Jobs

Award winning London based tourism supplier offers the national and international travel trade a range of products including theatre, restaurants, events, attractions and hotels. They hold the best reputation for service and offer great training to their Reservations team and genuine career opportunities.

We are currently searching for a Group Reservation Executive. We believe if you have a great attitude then they can train you to be one of their exceptional team players.

Duties and Responsibilities:

  • Be confident in handling and processing all group reservations requests from UK based and International travel trade clients including tour operators, online travel, wholesalers, DMC’s and special interest operators
  • Working daily with suppliers including theatres, restaurants, attractions, hotels and event venues
  • Using a reservation system, noting all special requests including payment deadlines, final number confirmation
  • Liaising daily with key clients, informing them of latest offers and updating them on product
  • Constantly learning new product including going to restaurant, attractions and restaurants to experience the product company offers
  • Speaking on the phone and dealing with emails
  • Offering excellent customer service and upselling when appropriate

Experience & skills required:

  • Be a team player
  • Be self-motivated and have excellent communication skills – a 2nd language useful
  • Be enthusiastic about the products and have a genuine love of London
  • Fluency in English
  • Be well spoken with excellent communication & writing skills
  • 1-2 years of working in reservations

What you get:

  • Full bespoke training and genuine career opportunities
  • social events
  • Frequent team building activities
  • Pension

 Job Type: Full-time


  • Customer Service: 1 year (Required)
  • Reservations: 1 year (Required)

Strong Recruitment contact all successful candidates within 2 working days of receipt of CV – we will arrange to meet you to discuss the company and role in details to ensure this is the right career move for you – since 2001 we have helped many people find the right career – we hope we can help you.

If you are visiting World Travel Market 5 – 7 November at London’s Excel, we are exhibiting on the ETOA stand TP600 which is in front of you as you walk into the Travel & Product Hall. Please call us for an appointment or pop onto the stand and ask for Nicoletta or Kelly.  

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