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13 days ago
Travel Futures
Salary: Up to £22k plus bonus & benefits
Location: Central/West End, East London, North London, South West London, West London
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Customer Service Jobs, Operations Jobs, Reservations Jobs, Tour Operator Jobs, Travel Consultant Jobs

Group Reservations Executive – £18-22k – Central London

Do you have a passion for travel? A leading Inbound Tour Operator are looking for an enthusiastic Group Reservations Executive to join their vibrant team. Someone with a keen interest in dealing with UK & Irish suppliers who wants to increase their knowledge and advance within their career will thrive in this role!


As a Group Reservations Executive, what will you be doing?

·         Book & negotiate group space in accordance with the itineraries

·         Negotiating group rates with hotels throughout to ensure bookings are made within budget and client’s requirements

·         Use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles

·         Ensure that best rates and terms are contracted to ensure profit margins are maintained

·         Building and maintaining relationships with hotels and other suppliers

·         Represent the company at trade shows from time to time

·         Hotel site inspections

·         Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business, sustainable relationships and effective service

·         Manage, organise, and update relevant data using database applications

·         Interpret instructions and issues arising, and then implement actions according to policies and procedures

·         Day to day contact with suppliers including hoteliers and other service providers;

·         Emergency mobile cover on a rota basis

·         Responsibility for booking scholl and group bookings for “A View from the Shard”, including upselling other services where possible

·         Any other office duties as required


What do they expect from you?

·         Professional fluency in English is required

·         Numerate, strong attention to detail and high levels of accuracy

·         Excellent customer service skills with an approach that consistently seeks to go above and beyond

·         Strong negotiation skills and has sound commercial acumen

·         An empathetic ability to listen and thereafter communicate effectively and articulately

·         Extremely organised with an unflappable approach that can successfully multi-task is a real must

·         Has the approach of a self-starter that takes real pride in their work while still enjoying and recognising the importance of being part of a team

·         A positive outlook with a flexible approach that actively seeks out solutions

Company Benefits and Incentives?

·         Competitive salary

·         Team bonding and festivities

Vibrant company culture 

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14 days ago
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Luxury Tour Operator Reservations Consultant
South West London, Surrey, Croydon
£20k - £25k

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