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3 months ago
Salary: Up to £24K + fantastic benefits
Location: Buckinghamshire
Job type: Permanent
Contact: Recruitment Team
Category: Reservations Jobs

Group Tourism Reservations Specialist

Reservations Agents who specialise in Groups are required to make large Group Reservations for a leading Groups Tour Operator where you will be responsible for the reservations of over 400+ groups per year.

  • You will be working within a brand new award-winning head office dealing with Group Flight Reservations to worldwide destinations, providing constant support to the line manager and providing leadership in their absence. 
  • You will liaise with and advise with operations staff on travel related and flights matters for the groups; and ensure all related administration is accurately completed, with the support of two Flight Support Assistants. 
  • You will be an energetic and motivated person, with the ability to work to tight contract and ticketing deadlines, you’ll be motivated by a fast- paced working environment; be energetic and flexible; and have a meticulous eye for detail when inputting quotes and updating the database.  
  • You will be responsible for sourcing the best possible fares, and have previous experience of making group flight reservations, be fluent with a CRS (preferably Amadeus); and have excellent communication, organisational and re-prioritisation skills. 

Proven negotiation skills would be an advantage.  The role will involve simultaneously working on multiple group bookings, so proven experience managing multiple projects whilst maintaining standards; and the ability to keep a calm head under pressure is essential!  This is an excellent opportunity to work for an outstanding ethical company.

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