Group Tourism Reservations Specialist, Up to £24K + fantastic benefits, Buckinghamshire
Reservations Agents who specialise in Groups are required to make large Group Reservations for a leading Groups Tour Operator where you will be responsible for the reservations of over 400+ groups per year. You will be working within a brand new award-winning head office dealing with Group Flight Reservations to worldwide destinations, providing constant support to the line manager and providing leadership in their absence. You will liaise with and advise with operations staff on travel related and flights matters for the groups; and ensure all related administration is accurately completed, with the support of two Flight Support Assistants. You will be an energetic and motivated person, with the ability to work to tight contract and ticketing deadlines, you’ll be motivated by a fast- paced working environment; be energetic and flexible; and have a meticulous eye for detail when inputting quotes and updating the database. You will be responsible for sourcing the best possible fares, and have previous experience of making group flight reservations, be fluent with a CRS (preferably Amadeus); and have excellent communication, organisational and re-prioritisation skills. Proven negotiation skills would be an advantage. The role will involve simultaneously working on multiple group bookings, so proven experience managing multiple projects whilst maintaining standards; and the ability to keep a calm head under pressure is essential! This is an excellent opportunity to work for an outstanding ethical company.