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3 months ago

Groups Travel Consultant, Manchester, up to £18K

Our Client who are an award winning independent TMC that provide a truly first class travel management service tailored to each client’s requirements are on a recruitment drive due to continued and sustainable growth within their sectors. They are looking for a Groups Travel Consultant who excels in customer service and understands the need to continue to provide a seamless service to their customers in all areas of the travel management process.

The responsibilities of the Groups Travel Consultant are:

• Take over group travel bookings from sales colleagues once the customer has agreed the purchase
• Ensure sales colleagues have provided all relevant information in line with check list;
• Cross-check supplier costs and customer quote and raise any issues or mistakes
• Amend existing bookings
• Process and send customer confirmations and invoices
• Use product knowledge to suggest and sell added benefits such as airport transfers and educational tour items
• Assist with any other details client may want

The skills required for the Groups Travel Consultant:

• Experienced in using GDS system is preferred
• Work to a high level of detail
• Be a good communicator
• Able to conduct oneself in a professional manner and provide excellent customer service
• Pay suppliers within agreed terms and ensure bookings are finalised in line with agreements
• Send customer pre-departure summary with detailed itineraries and arrangements
• An interest in travel, including basic understanding of travel and accommodation booking processes

If you wish to apply for the role of Groups Travel Consultant, please click the link below or call Prospects4Corporate Travel on.

Alternatively apply online via our website javascript:void(0); where you can register your CV, get job alerts and see all of our current vacancies.

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