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about 1 month ago
Ellis Mack Recruitment
Salary band: Any
Location: Lanarkshire
Job type: Permanent
Contact: Ellis Mack Recruitment
Category: Hotel Jobs
Postion: Guest Relations Manager 25K+ DOP Luxury Hotel AyrshireOperation: Luxury Hotel GroupPackage: 25K DoE +Live inOverview of Operation positionLuxury, multi-faceted award winning Hotel operation, high volume footfall, reporting to the General Manager, you will be head of the Guest relations, responsible for the day to day running of the reception area, the reservations and the lobby area.You will lead by example, train and develop our Receptionists and have the ability to solve problems by being creative and using initiative. Effective rostering of team members; controlling costs and maximising sales opportunities to ensure hotel key targets are met.Ideal Guest relations manager will Will have the relevant experience in Reception Management in a like for like operationWill have the relevant experience in recruitment and team developmentPassionate and dedicated to offering the best service standards to guestsClear, effective communication and a focused, yet approachable management style will be key as you instill your own qualities in the team. This is a growing operation with several like for like operations projects future in the pipeline creating further career development opportunitiesIf interested in this position please call Chris on or send your CV to

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