Overview of The Leisure Facility Our client operates a resident's only facility. It consists of a gym, studio, swimming pool sauna, steam room and a treatment room. In addition there is a golf simulator and snooker room to be managed. The development is exceptional and service expectations are of the highest level. This role is customer facing and it is essential for all staff to meet these expectations at all times. There is a 24 hour concierge on site however the role will be lone working within the spa itself. Depending on demand there may be other members of staff on site at the same time delivering personal training sessions and treatments. Whilst on shift staff will not be able to deliver additional sessions. Essential Skills Fitness Instructor Level 2Proven experience in a similar roleDemonstrable understanding of all current gym & spa procedures and services.Excellent customer facing and communication skills.Good report writing and presentation skills.Attention to detailSelf-motivated and able to work with a minimum of supervision. Desirable Skills Interested in gaining further qualifications in personal training, injury rehabilitation, massage therapy or beauty therapy is preferred but not essential. Competencies Aptitude for learning and ability to incorporate new skills into project work if required.High level of interpersonal skills.Innovative, creative and imaginative approach to problem management.Adaptable with the ability to work under pressure. Security Responsibilities Compliance to security policies and other company related policies & procedures are an integral part of employment with the businessEnsuring data protection is maintained and information is made available on a need to know basis.Active involvement in the prevention of unauthorised access and damage to information.Report security weaknesses and incidents to the Estate Management and your line manager in a timely manner.