Overview of The Leisure Facility We are recruiting for a Gym and Spa Supervisor on behalf of a new residential gym based in Aldgate. It consists of a gym, studio, swimming pool, sauna, steam room, treatment room and other luxury facilities which are to be managed. The development is of an exceptionally high standard and service expectations are of the highest level. This role is customer facing and it is essential for all staff to meet these expectations at all times. There is a 24 hour concierge on site however the role will involve some lone working within the spa itself. Depending on demand there may be other members of staff on site at the same time delivering personal training sessions and treatments. Whilst on shift staff will not be able to deliver additional sessions. Essential Skills Fitness Instructor Level 2Proven experience in a similar roleBe able to show an understanding of all current gym & spa procedures and services.Excellent customer facing and communication skills.Good report writing and presentation skills.Attention to detailSelf-motivated and able to work with a minimum of supervision.Good working knowledge of Microsoft Word and Excel. Desirable Skills Personal Training Level 3Interested in gaining further qualifications in injury rehabilitation, massage or beauty therapy are preferred but not essential.Pool testing/ plant experience Competencies Aptitude for learning and ability to incorporate new skills into project work if required.High level of interpersonal skills.Innovative, creative and imaginative approach to problem management.Adaptable with the ability to work under pressure. Security Responsibilities Compliance to security policies and other company related policies & procedures are an integral part of employment of the businessEnsuring data protection is maintained and information is made available on a need to know basis.Active involvement in the prevention of unauthorised access and damage to information.Report security weaknesses and incidents to the Estate Management and your line manager in a timely manner.