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5 months ago
pharmacy2
Salary band: Any
Location: London
Job type: Permanent
Contact: pharmacy2
Category: Reservations Jobs
Head Maitre D'/Assistant Manager, Pharmacy 2

We are looking for a dynamic Head Maitre D'/Assistant Manager to join our team at Pharmacy 2.Located within Newport Street Gallery in Vauxhall, South London, Pharmacy 2 is Damien Hirst's restaurant, launched in collaboration with Mark Hix.

As this is a dual role, The ideal candidate will have solid experience in a quality-led restaurant with good food and drink knowledge. A strong people manager with fantastic communication, leadership and problem solving skills, to work alongside the General Manager to ensure the smooth running of the business.

Key responsibilities:


Welcome and engage with our guests, building rapports and long term relationships to encourage their repeat custom
Ensure a seamless customer journey, from initial greeting through to sincere farewell
Lead, train and develop the Receptionists, inspiring them to deliver the highest standard of service at all times
Handle guest queries in a polite, professional and diplomatic manner at all times
Effectively manage reservations and walk-ins and maximise covers during service
Maintaining standards within the Restaurant
Closing and cashing up
Devising the Rota and keeping track of holiday requests
Assisting with recruitment
Providing support dealing with all operational issues on a day to day basis
Ensuring the team provides a high level of service
Ensuring Health and Safety standards are adhered to and met


The Ideal Head Maitre D'/Assistant Manager will;


Have proven experience in a similar environment
Customer focused and work within deadlines set to meet business and customer demands
Strong man-management, communication and organisational skills
Keen eye for detail


This is a permanent position, salary competitive.

If you are interested in this position and have the relevant skills, please forward your CV and cover letter for our consideration.

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