A leading Travel provider are looking for a Head of Customer Services to join their successful and growing team. The Head of Customer Service will play a key role in the company, reporting to the company directors, your vision will help drive the company’s customer service ethic through constant appraisal of the departments that are in contact with the customer.
As Head of Customer Service you will:
The successful Head of Customer Service will have a passion to strive for excellence, championing the customer experience with the overall goal to build customer retention, loyalty and increase revenues. As Head of Customer Service you will have excellent experience in a senior role, preferably for a travel company, where you will have been responsible for maintaining and improving standards and developing a strong customer service ethic.