As Head of entertainment you will be responsible for co-ordinating the delivery of all daytime and evening activities for our guests across our 13 hotels. You will be responsible for developing, implementing, monitoring, delivering and evaluating entertainment programmes and building the future entertainments strategy for our brand.
You will be required to:
* Work to achieve department budget * Propose and deliver all entertainment capital projects annually * Responsible for annual technical survey sign off * Use guest feedback and NPS for both daytime and evening entertainment to challenge, refine, plan and provide feedback. * Work closely with commercial team to plan and budget for entertainment * Use MI to establish ROI across the business for both established and high profile acts * Work in collaboration with other Hotel/Village departments i.e. F&B to ensure that both daytime and evening programmes are represented where appropriate in break themes. * Work with Hemel support teams i.e. PR and Marketing to ensure all new entertainment is represented appropriately * Responsible for New product development * Build and maintain relationships with valued and high profile partners * Responsible for the ongoing quality of acts within our portfolio, ensuring relevance, freshness and audience appreciation * Hold quarterly calendar planning meeting * Deliver strong communication to all channels within the business * Responsible for the advance annual planning of all entertainment * Responsible for the creation of briefing documents for all brand standards * Support the quarterly contracting process * Work with head of production to ensure all product specification is up to date * Attend and present at Leadership meeting