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22 days ago
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Head of Retail - Dorking


Kuoni Travel Ltd
Salary: Salary up to £60k plus benefits and company car
Location: Surrey, Dorking
Job type: Permanent
Contact: Kuoni Travel
Category: Tour Operator Jobs, Travel Agent Jobs, Travel Manager Jobs
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We are looking for an enthusiastic individual who will be accountable for the delivery of a seamless, omni-channel sales and service experience to all our customers. The role includes achievement of financial and service related targets through coaching and motivating a team of Area Sales Managers based nationwide and interacting with a remote workforce. A relentless focus on excellent customer experience provision as well as investigating areas for improvement or development is essential. This role needs to enthusiastically lead a large team of geographically diverse stores with passion and determination.

It is essential you have significant travel and/or luxury retail experience for this role.

As the UK's leading luxury long-haul tour operator, we continue to redefine the travel retail experience for our customers. Customer satisfaction is at the heart of all we do and we want to find a special talented individual who really understands what this means.

If you are this individual, you will be empowered to create an innovative, professional and welcoming multi-channel retail environment where creativity and ideas are welcomed.

We are proud to have been voted one of The Sunday Times' 100 Best Companies to work for 2014, 2015 and 2016. For us, this means we strive to create an engaging culture where people are valued and careers can be developed.

Salary will be dependent on relevant experience. 

We are looking for an enthusiastic individual who will be accountable for the delivery of a seamless, omni-channel sales and service experience to all our customers. The role includes achievement of financial and service related targets through coaching and motivating a team of Area Sales Managers based nationwide and interacting with a remote workforce. A relentless focus on excellent customer experience provision as well as investigating areas for improvement or development is essential. This role needs to enthusiastically lead a large team of geographically diverse stores with passion and determination.

It is essential you have significant travel and/or luxury retail experience for this role.

As the UK's leading luxury long-haul tour operator, we continue to redefine the travel retail experience for our customers. Customer satisfaction is at the heart of all we do and we want to find a special talented individual who really understands what this means.

If you are this individual, you will be empowered to create an innovative, professional and welcoming multi-channel retail environment where creativity and ideas are welcomed.

We are proud to have been voted one of The Sunday Times' 100 Best Companies to work for 2014, 2015 and 2016. For us, this means we strive to create an engaging culture where people are valued and careers can be developed.

Salary will be dependent on relevant experience. 


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