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15 days ago
Fortnum & Mason
Salary band: Any
Location: London
Job type: Permanent
Contact: Fortnum & Mason
Category: Customer Service Jobs
The tradition of taking tea and that little bit of something between lunch and dinner has long since been a feature at Fortnum & Mason. Our tranquil Diamond Jubilee Tea Salon was opened by HM The Queen and has since become a stylish destination for the most traditional of afternoon teas.

Every person within Fortnum & Mason plays a valuable part in ensuring we continually strive to be better and make a significant contribution in driving the success of the business. We are looking for a passionate Head Waiter who shares these qualities to join our Diamond Jubilee Tea Salon team and act as an ambassador for Fortnum's.

As a Head Waiter you will ideally have experience in a similar high-volume environment with a huge focus placed on customer experience and exceeding expectations. You will be able to confidently manage a section, stay composed in high-pressure situations, multitask and lead by example. You'll ideally have grounded knowledge of tea, be accustomed to fast-paced environments and work well as part of a team.

As a Head Waiter, you'll be passionate about giving world class service and you'll have a no compromise approach to standards. Just like us, you will exhibit our passion for exceptional customer service, luxury food and exquisite teas.

Given the high customer interaction of this role, we are looking for individuals with strong verbal communication who go the extra mile to make our customers happy even during busy periods.

Given the operation hours of the Diamond Jubilee Tea Salon, this opportunity would suit individuals who are looking for a work/life balance within a leading luxury restaurant.

In return we offer a satisfying and welcoming working environment along with a competitive benefits package, including staff discount from date of joining.

To be considered for this role, please apply today with your CV.

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