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4 months ago
Succeed Recruitment Solutions
Salary: Highly competitive package, bonus & benefits
Location: Derby, Cheshire, Greater Manchester, Merseyside, Bradford
Job type: Permanent
Contact: Succeed Recruitment Solutions
Category: Business Travel Jobs, Reservations Jobs, Travel Manager Jobs

With a Worldwide presence and a varied portfolio of accounts, our client are well-established within the Business Travel sector and now are looking for an additional Business Travel Supervisor to join their expanding Out of Hours Home-based team. Working from the comfort of your own home and utilising your extensive corporate travel experience and in-depth GDS skills, the successful candidate will manage a team of experienced Business Travel Consultants whilst dealing with a variety of corporate travel bookings including complex itineraries, amendments and re-issues. This is a hands on role where you'll lead by example, providing support to both your team and your clients, whilst delivering the highest levels of customer service.

On offer is a highly competitive package including a competitive basic salary, a generous & achievable bonus scheme, all equipment including laptop and other excellent benefits. With more and more coportate travel professionals enjoying the benefits of a home-based role, this is a fantastic opportunity to enjoy the flexibility and autonomy of a homeworking position whilst developing your career within a fast-growing Business Travel company. Please contact us today for a confidential chat about the role or apply online.

Role of Home-based Business Travel Supervisor:

  • Managing a team of team of 10-15 home-based Business Travel Consultants
  • Supporting and developing the team
  • Dealing with escalations
  • Handling all travel requirements including complex flight itineraries 
  • Dealing with amendments, cancellations, schedule changes etc. including ticket re-issues and fare recalculations
  • Maintaining an outstanding level of customer service at all times

Skills required for the role:

  • Previous supervisory or team leader experience within a TMC
  • In-depth reservations experience using native Amadeus, Galileo or Sabre (min. of two GDS essential)
  • Experience with ticketing, fare calculations, ticket reissues (including nett fare ticketing)
  • Knowledge of online booking tools - i.e. Conferma and Evolvi - would be advantageous, however training can be provided.
  • Strong account management skills and a good telephone manner
  • Professional, motivated and flexible approach
  • Quiet space or spare room in which to work from
  • Flexible with regard to hours and able to commit to an after-hours shift pattern

If you’re interested in learning more about this Home-based Business Travel Supervisor role, please contact Succeed Recruitment Solutions or press the apply online button now!

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs, Airline jobs and Contact Centre jobs.

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