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11 months ago
Succeed Recruitment Solutions
Salary: Up to £30k plus excellent benefits
Location: East Midlands, West Midlands, North West, Greater Manchester, West Yorkshire
Job type: Permanent
Contact: Succeed Recruitment Solutions
Category: Business Travel Jobs, Homeworking Jobs, Operations Jobs, Travel Manager Jobs

We’re looking for an experienced Business Travel Team Leader or Business Travel Manager to join a leading Travel Management Company, based from home. This rewarding role will involve managing the day to day operations of our client’s Out of Hours department, whilst developing a team of Out of Hours Business Travel Consultants, ensuring that agreed SLAs are adhered to and a seamless, corporate travel service is delivered at all times. This is a hands on management role where you’ll be expected to lead by example whilst nurturing a strong relationship with clients and is a superb opportunity for an experienced Business Travel Team Leader looking for career progression or for someone currently working as a Business Travel Manager, looking for a sought after opportunity to work from home. Our client can offer a highly competitive salary of up to £30k DOE plus excellent industry benefits, so please contact us today to find out more about this fantastic opportunity and a confidential chat or apply online.

Role of  Home-based Business Travel Manager (Out of Hours):

  • Manage the routine, day to day, administrative functions of the Out of Hours Department in an efficient and pro-active manner, ensuring that the department is staffed during all out of office core hours, including weekends and Bank Holidays
  • Direct, lead and guide the Out of Hours Team and to offer full support to any new staff members embarking on the role
  • Maintain relationships with all Customers, Airlines and Suppliers, in order to maintain these relationships to a high standard
  • Ensure that the department handles all of its business to a high standard within the Company’s SLA
  • Resolve any escalations quickly, ensuring client satisfaction
  • Provide assistance to customers in any emergency situation when requested outside normal office hours or whenever the offices are closed, received by telephone or e-mail
  • Provide the most cost effective deal in flights and to offer hotels, car hire or other ancillary services to the client’s requirements and satisfaction

Skills required for the role:

  • Previous managerial/supervisory experience gained within the Business Travel sector
  • Ideally, experience of working from home within a Corporate Travel environment and/or managing a team remotely
  • Motivational and inspirational leader
  • Fully proficient on a GDS
  • Customer focused with excellent verbal and written communication skills
  • Willingness to commit to an Out of Hours shift pattern

If you’re interested in this fantastic Home-based Business Travel Manager opportunity and would like to know more, please contact Succeed Recruitment Solutions today for a confidential chat or press the apply online button now!

Succeed Recruitment Solutions – for the best Travel jobs, Multi-lingual jobs, Airline jobs and Contact Centre jobs.

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