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8 months ago
Succeed Recruitment Solutions
Salary: £19.5k pro rata plus excellent benefits
Location: Manchester, Glasgow, Bradford, Leeds
Job type: Permanent
Contact: Succeed Recruitment Solutions
Category: Business Travel Jobs, Homeworking Jobs, Hotel Jobs, Reservations Jobs

Our client is a highly regarded after hours Travel Management service, offering support to corporate travellers regardless of geographical location, or time of day or night. As they continue to expand their successful Business Travel operation throughout the UK, they're now looking for a Home-based Hotel & Rail Consultant to join their growing team.

Working from the comfort of your own home and reporting to the Reservations Manager,  the role involves handling out of hours Hotel & Rail bookings and amendments, dealing with a wide variety of clients in an ever-changing, demanding and fast paced environment. Working on a rota basis, you’ll cover a range of shifts including early mornings, evenings and weekends (but NO night shifts) so a flexible, versatile approach is essential.

The successful candidates will have a previous experience gained within a similar role, along with excellent  customer service skills and in return our client is offering a generous basic salary of £19.5k pro rata, great benefits and the chance to work from home for a fast-growing global Business Travel Company!

Both full and part time hours are available so if you’re interested in finding out more, please contact us today for a confidential chat or apply online!

Role of Home-based Hotel & Rail Consultant:

  • Responding to customer requests via email and telephone
  • Modifying/creating new hotel bookings via the GDS and online tools
  • Creating new rail bookings via online tools
  • Modifying/creating car hire bookings via the GDS and online tools
  • Assistance with ferry or car transfers

Skills required for the role:

  • Previous experience in a similar Hotel or Rail Consultant role would be an advantage
  • Excellent verbal and written communication
  • Expert delivery of customer service
  • Strong geographical knowledge - particulary in the UK
  • Excellent problem solving skills
  • A keen eye for detail
  • Flexibility
  • Initiative
  • Good IT skills

If you’re interested in learning more about this Home-based Hotel & Rail Consultant role, please contact Succeed Recruitment Solutions or press the apply online button now!

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs, Airline jobs and Contact Centre jobs.

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