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7 months ago
Succeed Recruitment Solutions
Salary: £19,000 plus excellent benefits
Location: Swansea
Job type: Permanent
Contact: Succeed Recruitment Solutions
Category: Homeworking Jobs

Night Owls, this brand new Home-based OOH Travel Support Consultant role is the perfect position for you, whether you’ve a partner who works nights, or perhaps you struggle with early morning starts and want to move away from the 9-5, or if you just enjoy the relative peace of working at night!

Working a shift pattern including Monday to Saturday evenings/overnights and Sundays, the role involves handling after hours queries, whether that be problems with check in, schedule changes and amendments or issues in resort.

Previous travel industry experience, the ability to remain calm under pressure and proficiency with a GDS are essential for the role and ticketing knowledge would be advantageous, but isn’t essential. In return, our client is offering a competitive salary of £19k plus excellent benefits, so if this role is of interest to you, please contact us today for a confidential chat, or apply online.

***Please note, candidates must live within commutable distance of Birmingham, Swansea or Peterborough as will be expected to visit the office on occasion

Role of Home-based OOH Travel Support Consultant:

  • Working a variety of evening, overnight and Sunday daytime shifts
  • Providing after hours travel customer support
  • Dealing with a variety of queries ranging from check in problems to issues in-resort
  • Making amendments, schedule changes and reissues
  • Handling each query in a timely, efficient and professional manner
  • Remaining calm under pressure and offering creative solutions

Skills required for the role:

  • Previous travel industry experience
  • Proficiency with a GDS - essential
  • Ticketing experience would be an advantage
  • Strong customer service skills
  • Problem solving skills
  • Ability to remain calm under pressure
  • Highly organised with keen attention to detail

If you’re interested in learning more about this Home-based OOH Travel Support Consultant role, please contact Succeed Recruitment Solutions or press the apply online button now!

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs, Airline jobs and Contact Centre jobs.

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