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about 1 month ago
Succeed Recruitment Solutions
Salary: Up to £25,000 plus excellent benefits
Location: London
Job type: Permanent
Contact: Succeed Recruitment Solutions
Category: Hotel Jobs, Reservations Jobs, Travel Agent Jobs, Travel Consultant Jobs

Do you have a good working knowledge of UK & European Destinations, Hotel Chains, Group travel and Hotel booking processes? Do you have recent experience within the Travel sector, a Hotel Booking Company or a Tour Operator? Can you speak Mandarin and English fluently? If so, our client are a specialist wholesaler in central London, which supplies ground travel products and services across Europe for a varied portfolio of FIT, Leisure and Business travel clients and they have a brand new Hotel Reservations Executive opportunity.

The role involves handling hotel and ground arrangements for both groups and individuals, so a good understanding of hotel and group booking processes and procedures is essential and the ideal candidate will have previous experience in a similar role as well as strong knowledge of European hotel products and destinations. Established relationships with UK & European hotels and experience with negotiating competitive room rates would be advantageous but aren’t essential. In return, our client is offering an attractive package including a basic salary of up to £25k, career progression opportunities, other company and industry benefits including hotel discounts and familiarisation trips, 24 days holiday and a Monday to Friday working week!  

If you’re interested in finding out more about this Hotel Reservations Executive role, please contact us today for a confidential chat or apply online.

Role of Hotel Reservations Executive - Mandarin speaking :

  • Handling enquiries by telephone and email
  • Dealing with FIT, Leisure and Business Travel customers
  • Delivering excellent customer service
  • Offering expert advice and personal recommendations
  • Making booking for hotels and other ground arrangements
  • Negotiating room rates where necessary/appropriate to offer the best deal

Skills required for the role:

  • Previous experience within a similar role, either travel, tour operations or hotel booking backgrounds will be considered.
  • Fluency in Mandarin and English
  • Working knowledge of UK & European hotels and destinations
  • Good understanding of hotel and group booking processes and procedures
  • Strong customer service skills
  • Negotiation skills and existing hotel contacts would be advantageous but aren’t essential.

If you’re interested in learning more about this fantastic new Hotel Reservations Executive - Mandarin speaking role, please contact Succeed Recruitment Solutions or press the apply online button now!

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs, Airline jobs and Contact Centre jobs.

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