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15 days ago
Unite Students
Salary band: Any
Location: Somerset
Job type: Permanent
Contact: Unite Students
Category: Customer Service Jobs
A Housekeeping Assistant is required to join our team in Wembley. This is a part-time, permenant role working 22.5 hours over 3 days a week, although some flexibility is required. The shifts are 7.5 hours long each. WHAT THE HOUSEKEEPING ASSISTANT JOB INVOLVES: The Housekeeping Assistant role is a varied one where no one day is the same. You`ll be working within a friendly and supportive team and play a vital role in making sure that students living in our properties have a great experience.Covering a number of our properties, you will be providing a housekeeping service: Ensuring a high level of cleanliness and order is maintained throughout the communal and external areas of the propertiesCleaning students` communal kitchens twice a monthUndertaking ad hoc duties such as carpet cleaning, freezer defrosting, room inspections, emergency/incident response, minor maintenance duties, logging maintenance issues and assisting with stock control processes Working in the properties you`ll be building up relationships with customers and colleagues from day one and your customer service duties will include: Following up on any customer or property related issuesAssisting customers with any queries or issues So, if you`re looking for a career with great development potential, where you can be customer focused, results driven, work on your initiative and have fun doing it, you`ve come to the right place. WHAT WE LOOK FOR IN YOU: A genuine passion for customer service is the most important quality for us. Although you may not have worked in the accommodation, hospitality or retail sectors before, what is really important to us is that you: Have experience in a customer facing domestic or commercial cleaning or a housekeeping roleAre a first class team player who possesses a positive and collegiate attitudeAre able to work flexible hours (including weekends as required), and to take part in a rotaEnjoy understanding and delivering against customer needsPossess excellent communication skills and can build relationships effectively with peopleHave basic computer literacyAre able to work quickly, whilst maintaining a high level of accuracyHave excellent time managementAre self-motivated and able to work on your initiative ABOUT UNITE STUDENTS: Unite Students revolutionised student housing in 1991, opening the first private and large-scale accommodation, created specifically for students. From pioneering to leading a thriving sector in the UK, Unite is now a FTSE250 company. We offer safe, high quality and bills-inclusive homes for more than 46,000 students in 138 properties, across 28 university cities, working with 60 Universities. As a first home-away-from-home, for most of our students, our buildings are more than bricks and mortar. They offer a solid foundation for their success. Our 1,250 employees are committed to listening to our students and growing our business to anticipate and nurture their needs. Investors in People (IiP) recently awarded us `Gold Status` an accolade which recognises that Unite Students offers a great place to work with a clear commitment to developing employees. We are also accredited as a Living Wage employer by The Living Wage Foundation. Our charity, The Unite Foundation, helps students beat a difficult start in life. So far, we have awarded free student accommodation and generous scholarships to 116 young people. Unite invests in and operates some specialist funds and joint ventures with institutional investment partners, the largest of which is the 2 billion Unite UK Student Accommodation Fund (USAF). For more information visit our corporate website: our student site or the Unite Foundation

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