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4 days ago
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German Speaking Travel Operations / Customer Service / Account Development Exec


Platinum Travel Recruitment
Salary: £23k-£28k + benefits
Location: Ireland
Job type: Permanent
Contact: Platinum Travel Recruitment
Category: Customer Service Jobs, Operations Jobs, Reservations Jobs, Tour Operator Jobs, Travel Consultant Jobs
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Our client is an award winning, dynamic and global tour operator, due to success and expansion now seeking a German Speaking Account Development/Customer Delivery Executive to join their friendly team in Dublin

The principle function of this exciting opportunity is to take responsibility for the qualifying, quoting and conversion of ad-hoc groups, and converting opportunities generated by the Sales Team.   

Give your travel career a boost today and be rewarded for your hard work.

Duties:

  • Ensure the successful and profitable operation of all groups handled such as booking all services, issuing vouchers & invoicing clients. 
  • Account Development - understand your client base and provide the right products and prices.
  • Organise and accompany clients, potential clients on FAM and inspection trips
  • Maximise profit margins on all tours and sell additional services  
  • Negotiate with suppliers to obtain the best possible rates.

Person Specification:

  • Similar experience within a hotel or tour operator in a must
  • Fluency in English and German is essential
  • A solid working knowledge of Microsoft Word, Excel, Outlook and the Internet  Exceptional customer service and results driven
  • Highly accurate with an excellent attention to detail
  • Well developed written and verbal communication skills
  • Ability to make decisions and to work on own initiative and in a team
  • Excellent organisational skills  

Benefits:

  • Lucrative salary
  • Generous holiday plus bank holidays
  • Sociable working hours – no shifts!
  • Travel perks
  • Career progression
  • Birthday off
  • Varied job role
  • Opportunity to work for a forward thinking tour operator, within a friendly team, in state of the art offices in which you will be rewarded for your hard work.

Current or previous job titles that would considered for this post include Group Executive, Negotiator, Hotel Reservations, Operations Executive, Customer Services Executive or Account Development Executive.

 

Please note only suitable travel / leisure candidates with similar experience from a hotel or tour operator background will be considered for this role.

Our client is an award winning, dynamic and global tour operator, due to success and expansion now seeking a German Speaking Account Development/Customer Delivery Executive to join their friendly team in Dublin

The principle function of this exciting opportunity is to take responsibility for the qualifying, quoting and conversion of ad-hoc groups, and converting opportunities generated by the Sales Team.   

Give your travel career a boost today and be rewarded for your hard work.

Duties:

  • Ensure the successful and profitable operation of all groups handled such as booking all services, issuing vouchers & invoicing clients. 
  • Account Development - understand your client base and provide the right products and prices.
  • Organise and accompany clients, potential clients on FAM and inspection trips
  • Maximise profit margins on all tours and sell additional services  
  • Negotiate with suppliers to obtain the best possible rates.

Person Specification:

  • Similar experience within a hotel or tour operator in a must
  • Fluency in English and German is essential
  • A solid working knowledge of Microsoft Word, Excel, Outlook and the Internet  Exceptional customer service and results driven
  • Highly accurate with an excellent attention to detail
  • Well developed written and verbal communication skills
  • Ability to make decisions and to work on own initiative and in a team
  • Excellent organisational skills  

Benefits:

  • Lucrative salary
  • Generous holiday plus bank holidays
  • Sociable working hours – no shifts!
  • Travel perks
  • Career progression
  • Birthday off
  • Varied job role
  • Opportunity to work for a forward thinking tour operator, within a friendly team, in state of the art offices in which you will be rewarded for your hard work.

Current or previous job titles that would considered for this post include Group Executive, Negotiator, Hotel Reservations, Operations Executive, Customer Services Executive or Account Development Executive.

 

Please note only suitable travel / leisure candidates with similar experience from a hotel or tour operator background will be considered for this role.


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