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8 months ago
Prospects4CorporateTravel
Salary: £21k - 27k per year
Location: London
Job type: Permanent
Contact: Recruitment Team
Category: Business Travel Jobs, IT Jobs, Online Jobs, Tour Operator Jobs, Travel Consultant Jobs

Job Title:  IT Support Assistant - Travel

Salary: up to £27,000

Location: Central London

We are currently recruiting for a IT support Assistant working for a large travel company responsible for the support directly of 130 end users. You will be trained by the senior IT support assistant with a view to taking over his position within 3 to 4 months.

Daily Duties of the IT support Assistant - Travel:

  • Provide on-site and end-user support for 130 UK agents and employees
  • Manage IT hardware and software for London and Glasgow offices
  • Provide support and resolve issues for email/phone/mobile devices
  • Password resets for network/email/Sabre
  • Manage the onboarding, offboarding and training process for employees
  • Setup new employee accounts for the network
  • Create telephone profiles and hunt groups
  • Manage the UK/Glasgow  VoIP phone system
  • Manage changes to call flows, users and profiles
  • Monitor activity and usage of phone system
  • Maintain and manage changes and upgrades  to UK back-office system and reporting

Technical Skills required of the IT support Assistant- Travel

  • Microsoft exchange
  • Active Directory
  • Email configuration
  • Windows server 2008/2012 r2
  • Desk top configuration
  • VOIP
  • GDS knowledge is desirable
  • Microsoft Windows

The ideal IT Support Assistant- Travel will have the following:

  • Strong work ethic with experience in systems or IT previous work in IT for the travel industry preferred
  • Detail oriented and able to prioritize tasks and meet deadlines
  • Ability to work in a fast-paced environment
  • Excellent communication skills interacting with agents and management at different levels
  • Flexibility to work early mornings, evenings and/or weekends, as needed
  • Ability to travel, if required

To apply for the IT Support Assistant- Travel position, please click on the link below or call Prospect4Corporate Travel on

Alternatively apply online via our website javascript:void(0);; where you can register your CV, get job alerts and see all of our current vacancies.

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