Italian & French speaking Operations Executive is needed by a leading established Inbound Tour Operator as they look to move into new markets. Do you have a passion for travel? Do you enjoy managing and maintaining relationships with travel companies? As the Italian & French speaking Operations Executive, you will be joining a lively team developing and maintaining excellent working relationships with allocated clients and travel groups ensuring successful operations and service delivery.
As Italian & French speaking Operations Executive, what will you be doing?
· Booking acknowledgements and amendments in accordance with client’s requirements
· Advise the client of the most suitable options for their tours
· Ensure all services are booked well in advance of date of travel
· Ensure all service providers are informed of any changes and or amendments of their confirmed group
· Meet all targets for under budget buying and placing of services
· Ensure all new requests are qualified
· Produce good quality quotations using the company’s standard format
· Log all new requests and follow-ups / update log with confirmations and lost business
· Chase hotels for signature before offering it to client
· Ensure that the correct services are booked and within the budget set
· Maintain close communication with the relevant suppliers at all times on the progress of the bookings
· To maintain relationships with clients, answer all emails and faxes within 4hours
Italian & French speaking Operations Executive - What do they expect from you?
· Fluency in Italian & French
· Excellent business development skills – ability to build relationships with key suppliers
· Ability to multi-task and work under pressure in a fast-paced working environment
· Excellent time management and negotiation skills
· Attention to detail/accuracy and precisions
· Good knowledge of Microsoft office application (Word/Excel/PowerPoint)
Company Benefits and Incentives?
· Attractive basic + pay rise upon approval
· Staff training programmes
· Vibrant company culture