Do you have extensive experience of incoming group travel into the UK? A successful and well established incoming destination management company is seeking a French-speaking incoming groups expert to join their friendly and busy team.
Responsibilities: - To undertake FIT client reservations in an efficient and customer focused manner - Ensure agreed response times to clients are met and all reservations are accurate - To build and maintain strong relationships with clients - Deliver first class customer service to clients - Work with the Business Development Manager to support in quoting programmes and rates to existing and new clients - Make hotel and other service reservations, maintaining strong supplier relationships. - Take part in the emergency backup services including a 24 hour telephone (and tablet) backup service on a rotating basis - To undertake any other administrative tasks as assigned by your manager/ supervisor or Senior FIT Account Executive - Ensure the profit margin targets on bookings under your care are achieved as laid out in company pricing guidelines (per market) and as directed by your manager
Required skills and experience: - A passion for destinations within Great Britain and Ireland - A positive attitude - A good problem solver - An effective team player - An accurate working style, with attention to detail - Strong spoken and written communication skills - Language skills: fluency in both written and spoken in Italian and English. - Previous experience in group or coach travel is an advantage - Proficiency in Microsoft Office Packages (Outlook, Word, Excel)
The Package: The successful candidate can expect an excellent and competitive salary based on relevant experience and the opportunity to work for a leader in the incoming UK travel market.
Interested: To further your career in this direction, call Lisa onor send your CV to Lisah@traveltraderecruitment.co.uk