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3 months ago
New Frontiers
Salary: £24k - 27k per year + OTE & Benefits
Location: London
Job type: Permanent
Contact: Elena Ktori
Category: Tour Operator Jobs

This highly successful Travel Specialist are looking to recruit a Tailor-made Consultant / Travel Consultant / Travel Agent to drive and facilitate sales within their Japan luxury products, whilst offering an exceptional level of customer service.

Our client is looking for individual who want more account management with their clients rather than focussing on the ‘quick sale’.

As the Tailormade Consultant you will undertake an array of tasks & responsibilities:

  • Use your destination knowledge and personal insight to design and convert to sale individual tailor-made itineraries to our clients and travel agents
  • Maximise every enquiry (whether phone call or email) with friendly and professional service and quickly identify good leads
  • Offer the highest levels of customer service and be prepared to ‘go the extra mile’ throughout the sales and after-sales processes to ensure a high repeat ratio
  • Use our preferred partners to offer high quality product and optimum return on sales and offer ancillary products as appropriate to enhance our clients’ journeys
  • Confidently interact with clients by email, phone and occasionally face-to-face to build loyal relationships and repeat business
  • Work closely with your product manager so you have first class product and region knowledge as expected by our clients

Tailormade Consultant Skill attributes:

  • Experience in selling tailor-made itineraries – essential.
  • Frontline telesales / customer service experience – essential.
  • Proven excellence in exceeding sales and customer service targets in a Tailormade environment – essential.
  • Tour Operator / Travel Agent experience – essential.
  • Japan Knowledge

To apply for this Tailor-made / Travel Consultant Job, please apply ASAP.

Due to the number of applications – ONLY successful applicants will be contacted.

PLEASE NOTE! Please note, by applying to this job vacancy, you agree that New Frontiers Recruitment may hold your personal details on our secure database for the sole purpose of helping you with future employment. We will never pass your details to a 3rd parties without your written permission. You have the right to request for your details to be removed at any time, please contact us and we will action immediately.

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