29 days ago
Are you an experienced Travel Consultant looking to break into Business Travel? We have an exciting new opportunity available with an award winning global, independent event and corporate Travel Management Company! We are seeking a Business Travel Consultant to join an exciting implant team based in prestigious headquarters of a well known industry brand. The core duty is to arrange travel requirements for their in-house staff.
*Looking after in-house employees travel requests, ensuring the highest possible standards are delivered at all times with a personalised and individual approach to each client.
*You will be responsible for handling travel reservations over the phone, on-line and in person for all aspects of the clients travel itineraries.
*Accurately and effectively service all travel requests from enquiry to reconciliation, ensuring all air, hotel, rail and/or other ancillary service reservations fully meet the client's expectations.
*Complete all PNR's and files accurately and promptly, ensuring all QC points are met as standard.
*Respond and react to any client queries ensuring complaints are resolved in a timely and satisfactory manner in conjunction with your Management Team
*Ticket all bookings as and when necessary and manage personal and team Q's
*Negotiate the best rates from suppliers and actively seek to maximise savings and reduce client expenditure
*Possess excellent customer service to form strong client & supplier relationships
*The successful candidate will have at least 3 years travel sales and customer service experience.
*You must be fully conversant with Galileo or another GDS.
*Good all-round fares knowledge is a must including negotiated contracted fares and Round the worlds
*Manual fare builds, re-issues and ticketing would be an advantage
*Superb attention to detail and ability to think outside the box
*Team player with the confidence to work independently.
OTHER USEFUL INFORMATION:
This role will be working full time, Monday to Friday on shifts between the hours of 8am and 6.30pm from lovely offices in the West London area.
For the successful candidate there will be a competitive annual salary ranging between £22,000 to £25,000 dependent on experience plus a range of company benefits which will be discussed at interview stage.
To apply for the position of Business Travel Consultant (Implant)
Click 'Apply' now and submit your CV.
Darren Cole - Senior Account Manager
Due to the volume of applications received, only suitable candidates will be contacted.
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