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Elite Hotels
Salary band: Any
Location: Hampshire
Job type: Permanent
Contact: Elite Hotels
Category: Customer Service Jobs
Tylney Hall, Rotherwick, Hook, now has an exciting opportunity available for a Junior Head Waiter/ress in our beautiful 2 rosette restaurant Junior Head Waiter/ress Position

Overview: Tylney Hall is a beautiful 4 red star hotel with a 5 star reputation! We need a confident hard working individual to work in our busy Oak Room Restaurant as a Junior Head Waiter/ress. The plentiful menus and wine list offered from our restaurant is second to none and our regular and new diners are always delighted with the delicacies on offer! A Junior Head Waiter/ress at Tylney Hall will need to assist the Restaurant Manager in delivering exceptionally high hospitality and service standards to every single guest - by themselves and by their team.

It is a 'hands on' role and the successful candidate needs to be commercially and financially aware and be able to influence the 'bottom line' figures. They will also need to communicate and plan effectively with all other departments on a two way basis ensuring that the service is seamless in the guests' eyes. Of course, we expect all of our supervisory staff to have an understanding of our legal responsibilities relating to; food hygiene, health and safety and fire regulations just to mention a few......and lastly, we would expect our Junior Head Waiter/ress to treat their staff in a way that will allow them to grow, be involved in the business, develop as an individual, and achieve their full potential.
Junior Head Waiter/ress Attributes/Experience: We need a person who is happy to work a flexible rota - this area of the hotel is open every day of the week for long hours. Often, due to the nature of the job, the successful candidate will work split shifts five days out of seven. A high command of English is crucial. Excellent customer service skills are needed as well as being extremely well presented. Experience in hotel 'Food and Beverage' work and having experience leading a team of at least 8 people is highly desirable.
Please note that we are based in a rural location in Hampshire based near Hook and Basingstoke so own transport is required. Live in available for the appropriate candidate
And in return....
o Quality uniform provided
o Free meals whilst on duty
o 28 days paid holiday per annum or pro-rata ( including 8 bank holidays)
o Free Car Parking
o Contributory Personal Pension scheme
o Childcare Vouchers
o Employee Assistance Programme
o Excellent Training and Development opportunities
o Discounts on hotel facilities and services
o Long Service Awards Recognition with Annual Luncheon
o Recruit a Friend - bonus scheme
o Annual staff party with great raffle prizes
o Free use of indoor pool and gym during quiet periods If you feel that you would like to join us and that this role would suit your strengths, we would be delighted to hear from you!

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