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5 months ago
Salary: £16k - 18k per year
Location: Slough
Job type: Permanent
Contact: Recruitment Team
Category: Business Travel Jobs

Junior Travel Consultant, Langley, Slough, Up to £18k

Our client is an award winning Business Travel Management agency with offices across the UK. They are currently looking for a Junior Business Travel Consultant to provide exceptional service to all clients and colleagues ensuring that service level agreements and key performance indicators are met. The primary role is to fulfil clients UK travel requests ensuring that travel policies and procedures are followed.

The main responsibilities of the Junior Travel Consultant are as follows:

  • Complete all rail, car, hotel, parking, ferry and air reservations
  • Answer all incoming calls or respond to e mails within agreed service levels.
  • Managing your own reservations ensuring that they have been completed efficiently and promptly
  • Ensure all requests are researched offering a minimum of 3 choices to customers where appropriate
  • To ensure quality control checks are completed on all bookings
  • Meet sales targets set by Team Manager
  • Maintain traveller profiles where required
  • Ensure complaints are escalated to Team Manager
  • Invoicing
  • Arranging hotel bill backs
  • Ability prioritise, manage and complete a variety of tasks by given deadlines
  • To assist the Travel Team wherever required

Skills, Experience and Qualifications required for Junior Travel Consultant are:

  • Experience working in travel such as a travel agency or tour operator would be ideal or completed a diploma or degree in travel
  • Passion for working in the Travel Industry
  • Great interpersonal and communication skills
  • Be able to communicate with the managers at all levels
  • Ability to work as part of a team and individually
  • Excellent time management and organizational skills
  • Excellent admin and organisational skills
  • Attention to detail
  • Ability to want to learn new processes and products
  • Be able to deliver a high level of customer services at all times
  • Full Microsoft understanding including Word/ Outlook
  • Enthusiastic and friendly approach

To apply for the Junior Travel Consultant position, please click on the link below:

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