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about 1 month ago

Key Account Operations Executive– French speaking – central London - £26 - £28k plus bonus and benefits


A leading travel company who offer comprehensive ground handling services throughout the UK and Ireland for touring groups, special interest groups, Conferences and Incentives, with offices throughout the UK & USA, are looking for a Key Account Operations Executive (French Speaking).  As the Key Account Operations Executive (French speaking) you will build special relationships with key accounts in the French speaking market as well as suppliers where you will assume responsibility for your clients group and incentive travel.


The Key Account Operations Executive will:


  • Acknowledge and qualify (via phone) all new requests and ensure that your offer reflects what the client wants without compromising on quality and price.
  • Ensure that all offers are followed up immediately and then within one week of sending and then after that as per option date given.
  • Organise and participate in any client famtrips that need to take place in order to win or facilitate a booking.
  • Maintain good relationships with all clients and ensure that any promises/deadlines that are made to them are kept.
  • Build relationships with suppliers and ensure that your product knowledge is kept up to date at all times.
  • Place underbudget(without compromising on quality) where possible in order to increase the margin


The successful Key Account Operations Executive (French speaker) will have first class communication, people and account management skills with at least one years’ experience in an inbound tour operator Groups role, with a proven track record of quoting and operating group travel.

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