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about 1 month ago
Travelodge
Salary band: Any
Location: Surrey
Job type: Permanent
Contact: Travelodge
Category: Bar Jobs
Travelodge has a unique opportunity available for a Kitchen and Bar Caf Team Member to join the team at Gatwick Airport Central. The role is a part time, permanent position working up to 30 hours per week. We are offering a salary of 7.20 per hour plus excellent benefits - this is an exciting opportunity to develop your career with one of the UK's largest and fastest growing hotel chains! Founded in 1985, Travelodge is the UK's largest independent hotel provider, operating more than 500 hotels and 38,000 rooms across the UK, the Republic of Ireland and Spain. Our total turnover is in excess of 500m and we employ almost 10,000 people. In the last two years, Travelodge has undergone a significant change programme as part of our journey to achieve our vision of becoming the UK's favourite hotel for value. A major 100 million modernisation programme has been completed and all bedrooms now incorporate a modern new look and feature the Travelodge Dreamer bed. The job in a nutshell As a member of our hotel team, you will be making sure every customer who stays with us has a great experience from the moment they arrive, to when they leave. What are the responsibilities of the Kitchen and Bar Caf Team Member? - Delivering a great customer experience at every stage of our customer journey - Welcoming our customers to the hotel - Listening to customers, managing any requests or issues with genuine warmth and interest - Working together with your colleagues to make sure you deliver consistently great service and helping each other - Learning about what is happening in your hotel and the local area and sharing this with the rest of the team and customers - Keeping your team and customer safe by following health and safety procedures, including regular fire and safety walks - Keep your line manager up to date with any problems and follow up where necessary - Helping with cleaning rooms or supporting other colleagues where necessary - Follow cash and banking procedures - Preparing food and drinks, taking care that every meal is served to brand standards - Maintain a clean and hygienic kitchen area - Carry out stock rotation procedures - Promote the food and drinks offering to customers from our bar-caf menu and up sell products for each order - Pre-empt problems before they arise and resolve promptly when they do What we'll expect from our Kitchen and Bar Caf Team Member To succeed in this role, you will need to demonstrate a genuine passion for customer service and enjoy working as part of a team. You will need a good understanding of the English language and be able to understand and communicate clearly with your colleagues and customers. At Travelodge, we believe that behaviours are just as important as the activities you carry out. The ones we look for in every team member are: We offer our Kitchen and Bar Caf Team Member a fantastic benefits package! Culture At Travelodge, we are warm, straightforward and optimistic. We have a big footprint in the UK, but still a small company feel and you can expect quality and value to be built in to everything we do. Every day is different here and you definitely see life! We want you to bring your personality to work and we love our diversity Reward and recognition You will earn 7.20 per hour (for day workers, 15% more for night workers) and you can also expect to enjoy room and food discounts and friends and family rates. We are committed to recognising a job well done and commitment to quality is rewarded. Career and development You can expect full training in your role and you don't need previous experience to join us. We have transparent career paths at Travelodge and you get to choose how far and how fast you want to go. Our Aspire Programme recognises everyone is different. If you want to study for a Diploma in Hospitality Aspire - Discoverer is for you. If you want to develop towards managing your own hotel, Aspire Traveller is a structured training and development programme. You will also be supported to achieve your Diploma in Team Leading during your training if you opt to join Aspire - Traveller. Why not click 'apply' today? Don't miss out on this opportunity to join the UK's largest independent hotel provider as our Kitchen and Bar Caf Team Member.

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