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9 months ago
Salary: £22k - 25k per year
Location: East Sussex
Job type: Permanent
Contact: Recruitment Team
Category: Reservations Jobs

Latin America Reservations Consultant

A Latin America bespoke Reservations Consultant is required to join reservations department of a  bespoke luxury travel company specialising in selling Latin America.  

Travel Reservations Consultant Job Role:

  • Responding to client enquiries (primarily by telephone and email): providing advice and information on products and destinations, designing customised itineraries, etc. in order to convert these enquiries into sales. A high proportion of sales are customised itineraries, requiring in-depth knowledge and creativity.
  • The job also involves continuing liaison with clients up to and beyond travel. Throughout, the job is to ensure that our clients’ experiences are extraordinary.
  • Respond to client enquiries in a professional, knowledgeable and timely manner.
  • Gather client requirements and preferences in order to provide appropriate advice on destinations, standard products and customised itineraries, availability, etc.
  • Create customised itineraries for clients that meet their requirements and which fulfil our clients mission to deliver exceptional travel experiences. 
  • Price all itineraries accurately within the target profit margin
  • Follow-up enquiries in order to both serve clients professionally and ensure that sales opportunities are not lost.
  • Close sales opportunities effectively to maintain a high conversion rate.
  • In conjunction with the Specialist Tour Organisers:
  • Ensure that all arrangements are completely and accurately made and checked in a timely manner to ensure that our client fulfils  cost commitments.
  • Ensure that all arrangements meet our clients commitment to operate in a sustainable and responsible manner.
  • Ensure that client payments, invoices, etc are processed in an accurate and timely manner.
  • Ensure that appropriate client documentation is produced in an accurate and timely manner.
  • Other administration as required 20%

Travel Reservations Consultant Other:

  • Our client a small and flexible team who deliver extraordinary holidays. Other duties may also, be required from time to time to accommodate client needs and our growing and exciting business.
  • Familiarisation trips overseas to improve product and destination required!

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