1611 jobs - 0 added today
259616 registered Jobseekers
Recruiting? Call us on 01772 639042
Email me jobs relevant to my job search
23 days ago
only 5 days until close

Lounge Manager - Heathrow Airport


TMS Talent Ltd
Salary: £36k - 40k per year + Exceptional Benefits
Location: Hounslow
Job type: Permanent
Contact: Tony Yerasimou
Category: Hospitality Management Jobs
Apply
Select how you want to share:
View similar

Lounge Manager

Heathrow Airport

Up to £36K depending on experience + Bonuses

My client is a one of the UK’s leading airport lounge services providers offering a premium service to their guests.

The company operate over 12 lounges at some of the UK’s busiest airports.

They are now seeking a Lounge Manger to oversee and manage the entire operational running of the Lounge ensuring that all services & products are delivered to standard, efficiently and economical including responding to any reactive requirements.

With accountability for the full P&L for the operation, the Lounge Manager will deliver commercial success seeking opportunities to maximise revenue generation and through rigorous cost-control on payroll and consumables.

To be considered for the Lounge Manager role, candidate must have management experience within the hospitality industry within a premium brand with full P&L responsibility and good commercial acumen.

Lounge Manager Key Responsibilities:

  • Overall lounge operation including compliance, people and service, while responding to the reactive requirements of running an airport lounge
  • Full P&L accountability
  • Cost-control (payroll and consumables) within your lounge, whilst understanding other overhead costs
  • Maximising revenue at a local level, through capacity management and sale of ancillary products
  • Managing all HR issues with the support of the HR team.
  • Maintaining excellent relationships at the airport with clients, including but not limited to, the airport authority/ID centre/airlines/membership schemes/travel providers, etc.
  • Exercising leadership and constantly promoting the culture
  • Maintain excellent and constructive relationships with all employees and to schedule performance appraisals and regular contact
  • Overseeing training and coaching new and current staff within your lounge environment as required
  • Continuously motivate and engage employees and to be an inspiring role model
  • Ensuring consistency of standards of service and satisfaction, across all employees and shift cycles

Lounge manager Experience Required:

  • Managerial experience gained within the hospitality industry with a premium brand
  • Managing day-to-day operations in a busy customer service-focused enterprise
  • Managing budgets and awareness of profit and loss
  • Relationship management
  • Managing employment relationships, including appraisals, grievances, disciplinaries

Lounge manager Experience Required:

  • Base salary to £36,000 + Bonuses
  • 23 days holidays
  • Pension
  • Healthcare

To apply for the Lounge Manager role, please or contact me onto discuss the role and company in more detail.

Lounge Manager

Heathrow Airport

Up to £36K depending on experience + Bonuses

My client is a one of the UK’s leading airport lounge services providers offering a premium service to their guests.

The company operate over 12 lounges at some of the UK’s busiest airports.

They are now seeking a Lounge Manger to oversee and manage the entire operational running of the Lounge ensuring that all services & products are delivered to standard, efficiently and economical including responding to any reactive requirements.

With accountability for the full P&L for the operation, the Lounge Manager will deliver commercial success seeking opportunities to maximise revenue generation and through rigorous cost-control on payroll and consumables.

To be considered for the Lounge Manager role, candidate must have management experience within the hospitality industry within a premium brand with full P&L responsibility and good commercial acumen.

Lounge Manager Key Responsibilities:

  • Overall lounge operation including compliance, people and service, while responding to the reactive requirements of running an airport lounge
  • Full P&L accountability
  • Cost-control (payroll and consumables) within your lounge, whilst understanding other overhead costs
  • Maximising revenue at a local level, through capacity management and sale of ancillary products
  • Managing all HR issues with the support of the HR team.
  • Maintaining excellent relationships at the airport with clients, including but not limited to, the airport authority/ID centre/airlines/membership schemes/travel providers, etc.
  • Exercising leadership and constantly promoting the culture
  • Maintain excellent and constructive relationships with all employees and to schedule performance appraisals and regular contact
  • Overseeing training and coaching new and current staff within your lounge environment as required
  • Continuously motivate and engage employees and to be an inspiring role model
  • Ensuring consistency of standards of service and satisfaction, across all employees and shift cycles

Lounge manager Experience Required:

  • Managerial experience gained within the hospitality industry with a premium brand
  • Managing day-to-day operations in a busy customer service-focused enterprise
  • Managing budgets and awareness of profit and loss
  • Relationship management
  • Managing employment relationships, including appraisals, grievances, disciplinaries

Lounge manager Experience Required:

  • Base salary to £36,000 + Bonuses
  • 23 days holidays
  • Pension
  • Healthcare

To apply for the Lounge Manager role, please or contact me onto discuss the role and company in more detail.


Email me jobs relevant to my job search

  Back to the top