8 months ago
This successful and well-known luxury travel company is seeking a proven Africa tailormade travel expert to join their busy and growing team. If you have a passion for luxury travel to Africa please get in touch.
This is a busy and varied role in friendly team based in London designing and selling bespoke luxury trips around Africa to our clients across the globe.
●Strong work ethic and sales driven
●A creative flair for designing unique and inspiring trips that stand out above the rest
●Passionate about delivering an outstanding level of service and willing to go the extra mile to make clients happy
●Self-motivated, proactive, ability to multi task and stay calm under pressure
●Able to prioritise tasks, manage workload and work to deadlines effectively
●Great written and verbal communication skills
●Strength of character and strong team player with a keen eye for detail
●Driven and determined to always do better and improve what we offer in terms of sales, service and efficiency
●Well-developed problem solving skills: Pre-empts and seeks to resolve potential problems and issues before they occur; demonstrates good judgement in knowing when to act independently and when to escalate an issue to senior management.
●Operating in a fair, honest and open manner with clients, colleagues and suppliers to foster trust and mutual respect
●A 'big picture' mindset - appreciative of your position within the business as an organisation comprised of different teams collectively working together towards the same goal
*Previous travel industry experience, preferably with a similar luxury tailor made tour operator
*Previous luxury tailor-made Africa experience
*Positive attitude to seek solutions in your work and create a friendly environment in the office.
*A readiness to adapt and embrace change; recommending ways we can improve
*Ability to actively listen and demonstrate empathy and self-awareness
*Flexibility to take on a variety of tasks and willingness to roll sleeves up and support colleagues.
*Humility and openness to learn from others
*High expectations for customer service and customer care; creativity and confidence to take the customer out of their customer zone when we know it will benefit them.
*In-depth knowledge of the destinations throughout Africa, from larger cities to lesser known areas
*Experience in a customer-service or sales role
The successful candidate can expect a very competitive basic salary depending on relevant experience and the opportunity to work for a growing and very successful luxury travel company.
If you meet the specific job requirements please apply by submitting your CV online with an accompanying Asia travel profile.
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