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30 days ago

 

Travel Industry – Luxury Cruise Reservations Consultant – London - £19k

Luxury Cruise Reservations Consultants are required by a leading luxury cruise liner to work in their prestigious London office.  As Luxury Cruise Reservations Consultants you will be making travel reservations for a discerning and VIP clientele helping make their dream holidays a reality for a travel company that is as passionate about customer service as you are.

 

As Luxury Cruise Reservations Consultant you will:

 

  • Sell a full range of luxury travel cruise products to maximise the revenue for each transaction, whilst providing excellent customer service
  • Achieve the calls to sale conversion targets through excellent application of customer service
  • Respond to internal and external emails and phone messages in line with company standards.
  • Provide excellent customer service and satisfy all customer travel needs up/switch selling where appropriate.
  • Maximize travel sales through establishing customer needs, offering advice on products and provide suitable alternatives when not available.
  • Promote marketing and sales offers helping to achieve/exceed targets set.
  • Accurately calculate and quote the price of the booking correctly.
  • Pass booking to reservations administration in a clear, concise and accurate manner

 

The successful Luxury Cruise Reservations Consultant will ideally have at least one year’s travel industry experience in either a travel agency, tour operation/airline reservations.  You will also ideally have experience in some CRS.  As Luxury Cruise Reservations Consultant you will have excellent verbal and written communication skills, with a friendly and clear telephone manner, who is able to think outside the box and is wanting to learn new skills!

 

To apply for Luxury Cruise Reservations Consultant, or for your career in the Travel Industry, please send your CV to Travel Futures and apply below.

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