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8 months ago
Salary: Plus Bonus + Uncapped Comm
Location: London
Job type: Permanent
Contact: Recruitment Team
Category: Tour Operator Jobs

Luxury Tailor Made Travel Advisor 

Working for this leading tour operator as a travel advisor you will be resposible for selling tailor made holidays to destinations such as the Caribbean, Cuba, Egypt, Indian Ocean and Dubai

Main Duties and Responsibilites

  • To meet and exceed daily and monthly profit/revenue targets.
  • Contribute to maximum productivity of the Department using up selling and cross selling skills on booked holidays.
  • Undergo training and use that training throughout your employment.
  • Understand how to move clients through the stages of the sales cycle, from initial enquiry stage all the way through negotiation to securing the booking.
  • Contribute effectively and assist in dealing with client problems and grievances both prior to travel, when in resort and on return.
  • Manage information systems such as Amadeus, Viewdata and any other systems that the Company chooses to implement.
  • Ensure fare, hotel and destination information is accurately given to clients and is correct on all systems.
  • Responsibility for providing quotations to customers and following up those quotations with the intent to convert them into booked holidays.
  • Be available for work during weekends and evenings as required.
  • To attend, when made available, familiarisation trips to our holiday destinations in order to appreciate first hand the holidays the Company sells.

Person Specifications: 


  • Experience of a structured, relationship-based sales cycle within the travel or other industry.
  • Knowledge of Amadeus and/or any mainstream CRM system (preferred).
  • Microsoft Office 2000.


  • Ability to work under pressure and to deadlines, prioritise and co-ordinate tasks.
  • Ability to utilise up selling and cross selling skills.
  • Numerate with ability to interpret data.
  • Ability to persuade and negotiate.
  • Effective communication skills, both written and oral.
  • Strong customer service ability.
  • Organisational skills.
  • Commercial focus and sales oriented.


  • At least 1 years relevant experience working in an ABTA Travel Agency or Tour Operator.
  • At least 1 years formal sales experience in a customer-service oriented environment.


  • Good team worker, with flexible approach to dealing with conflicting demands.
  • Ability to use initiative.
  • Willing to travel within the UK and abroad.

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