A luxury independent travel company are looking for someone who has a genuine passion for travel and at least 2 years sales experience within a tailormade tour operator or luxury travel specialist. Working alongside a small team this is a great opportunity for someone who is driven to provide the best customer experience and relishes creating unique itineraries and holidays to a wide range of destinations.
Luxury Travel Consultant Job Description:
• Providing and delivering a truly personalised service accompanied by informed and knowledgeable opinions.
• You will be working on worldwide destinations - some of our best sellers are France , Italy, Asia , Greece, India, Africa and South America but we send our clients all over the world. From Antarctic cruises and independent self-drives to remote beach escapes and private guided journeys.
• It's a "grown up" environment - you will have autonomy over your day to day routine and will be expected and encouraged to contribute ideas to the sales, product and marketing teams.
• You will deliver a seamless customer experience. A desire to provide the highest standards of service is essential.
• You will be the main point of contact for your customers, managing each stage of the booking process from enquiry and booking of flights (knowledge of a GDS would be preferable) through to the holiday experience and post travel follow up.
• Customer contact is via phone, email and in person – you are actively encouraged to get out and meet your customers and an allowance is provided to wine and dine your best clients.
Luxury Travel Consultant Skills:
• It is essential that you have sales experience within the travel industry and from a company that shares our focus on tailormade travel to a discerning market.
• You will be exceptionally well travelled and be able to demonstrate a genuine passion for travel.
• You will be someone who likes to take responsibility, who enjoys the freedom to manage their own desk but also value contributing to the team. We take a collaborative approach to our bookings and success of the team is rewarded over the success of an individual.
• You need to demonstrate confidence and knowledge to be able to secure sales in a genuinely consultative and customer focussed environment. Repeat and referral business is core to the business strategy and our clients demand informed solutions to match their
Great role in a great company !!