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about 1 month ago
Travel Futures
Salary: £28k plus bonus & benefits (circa £10k package)
Location: South East London, South West London, Richmond, West London
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Customer Service Jobs, Reservations Jobs, Tour Operator Jobs, Travel Agent Jobs, Travel Consultant Jobs

Luxury Travel Consultant – South West London - Up to £28,000 plus £Comms and benefits (circa £10k package)

 

A Luxury Travel Consultant are required by a leading luxury tour operator to respond to holiday enquiries within pre-determined timeframes, focusing on the highest levels of customer service.  The ideal Luxury Travel Consultant should be able to follow company processes and procedures in order to maximise the sales opportunity and ensure that all booking administration has been fulfilled accurately to the highest of travel industry standards.

 

The key responsibilities for Luxury Travel Consultant are:

  • Meet & exceed all service related SLA’s
  • Respond to all enquires within pre-agreed SLA’s
  • Follow pre-defined processes along the entire customer journey
  • Focus on self-development through educational trips and research, to maximise product knowledge
  • Maintain an audit trail of all customer communications
  • Ensure that all data exchanges with both clients and suppliers, including storage, are GDPR compliant

 

The key skills required for Luxury Travel Consultant are:

  • Track record in a service orientated environment
  • Solid sales background with a strong emphasis on customer service
  • Experience of selling quality holidays with a tour operator or travel agency
  • Strong organisational skills & excellent attention to detail
  • Ability to work under pressure and to set deadlines
  • Clear verbal and written communicator with a high standard of English grammar and spelling
  • Travel and Tourism qualification would be an advantage
  • Be flexible to travel overseas when required 

 

To apply for the Luxury Travel Consultant position please click on the link below and apply with Travel Futures.

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