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17 days ago
Ten Group
Salary: Competitive Package
Location: London, London City, East London
Job type: Permanent
Contact: Recruitment
Category: Account Manager Jobs, Business Development Jobs, Call Centre Jobs, Travel Agent Jobs, Travel Consultant Jobs, Travel Executive Jobs

DESCRIPTION

Are you…

A travel consultant who loves working in the travel industry?

The person your friends always turn to for suggestions on their holiday destinations?

Always ‘in the know’ about all the new hotel openings about town and best places to go on holiday to?

Someone who thrives in a fast paced and fun working environment?

Yes? Read on…

As a Travel Consultant you should expect a role that will be based predominately on phone and email. You will be fulfilling leisure travel requests on behalf of high net worth members, including luxury journeys, complex flight itineraries covering several destinations, European beach holiday packages and straightforward hotel bookings worldwide. Your exceptional customer service skills, commercial judgement, skilful use of travel research and booking technology, and passion for travel will deliver superb member satisfaction, high levels of supplier revenue and repeat usage of Ten for travel and other jobs throughout the business.

The Company

Ten is the global market leader for lifestyle and travel concierge and loyalty solutions, and we’re growing quickly. As a leading global service business, we help busy people get the most out of their lives and pride ourselves on providing the very best customer experience possible. To do this, we employ the best people.

REQUIREMENTS

We are looking for:

Must have fluency in either French or Arabic

Energetic and motivated team players who enjoy the challenge of meeting and beating targets.

People who are passionate about delivering high quality personalised support and have excellent research skills.

People who can use their initiative and creativity to best meet the needs of our members.

Proven track record in European leisure sales as well as worldwide itineraries.

Experience in a retail environment or Tour operator is a must.

Previous experience working with Amadeus or a similar GDS is a must, ticketing experience is a plus.

BENEFITS

We’ve assembled a three-part package to attract the very best talent:

An outstanding perks program too: we work with the very best brands in the world and our employee perks are taken directly from the types of things we do for clients including exclusive discounts, treats, access to gigs, invites to dinners, social events, industry employee rates at hotels / for flights, freebies, money-can’t-buy experiences, etc…

A competitive benefits package including extra holidays (+5 after Y1, +3 in Y3, month-long paid sabbaticals after Y5 etc), a bonus for some roles, employer-contributed pension, discounted gym membership, etc

A competitive salary, benchmarked against a peer group of 10 of the most innovative technology companies in London

The environment is modern, friendly & vibrant and everybody who joins Ten has the opportunity to develop a rewarding career within an organisation, which is widely considered to be one of the best in the business.

To find out more about working at Ten, hear from some of our people and have a sneak peek at our offices, please watch this short video here.

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