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about 1 month ago
Travel Futures
Salary: £28,000 plus £Comms and benefits
Location: North West London, South West London, West London
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Customer Service Jobs, Tour Operator Jobs, Travel Agent Jobs, Travel Consultant Jobs

Luxury Travel Consultant
West London
£28,000 plus £Comms and benefits

Our client who are a leading luxury tour operator are seeking a Luxury Travel Consultant
to respond to holiday enquiries within pre-determined timeframes, focusing on the highest levels of customer service.  The ideal candidate should be able to follow company processes and procedures in order to maximise the sales opportunity and ensure that all booking administration has been fulfilled accurately.

The key responsibilities for Luxury Travel Consultant are:

  • Meet & exceed all service related SLA’s
  • Respond to all enquires within pre-agreed SLA’s
  • Follow pre-defined processes along the entire customer journey
  • Focus on self-development through educational trips and research, to maximise product knowledge
  • Maintain an audit trail of all customer communications
  • Ensure that all data exchanges with both clients and suppliers, including storage, are GDPR compliant

The key skills required for Luxury Travel Consultant are:

  • Track record in a service orientated environment
  • Solid sales background with a strong emphasis on customer service
  • Experience of selling quality holidays with a tour operator or travel agency
  • Strong organisational skills & excellent attention to detail
  • Ability to work under pressure and to set deadlines
  • Clear verbal and written communicator with a high standard of English grammar and spelling
  • Travel and Tourism qualification would be an advantage
  • Be flexible to travel overseas when required 

To apply for this role please send your CV to Travel Futures, by clicking on the link below or contacting us through our website.

We regret we are only able to contact shortlisted candidates, but we may retain your details on our database and consider you for future openings. By applying for this role, you agree to be contacted by Travel Futures, and it sister brands, about roles and services that it is offering that it thinks could be of benefit to you. 

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