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about 1 month ago
Salary: £23k - 25k per year
Location: London
Job type: Permanent
Contact: Recruitment Team
Category: Operations Jobs

Exciting position has arisen for an operations / sales support consultant to join this well-established luxury travel company.  


Luxury Travel Operations Executive Job Description:

•             Checking all bookings at confirmation and finals stage, ensuring the smooth running of the booking from start to finish and eliminating errors

•             Produce accurate documentation ensuring it is packaged and dispatched on time.

•             Sending out brochure requests.

•             Assisting with telephone calls, taking messages as required.

•             Updating documentation as and when required

•             Airline co-ordination to include: Managing airline queues, airline contracts & ticketing on a GDS Amadeus, obtaining best possible classes & use of contracts to obtain the best possible fare. General trouble shooting, processing refunds through BSP and monitoring ADMs. Corresponding with airline  consolidators.

•             Implement operational processes and streamline procedures as and when required, often taking on adhoc projects under own initiative.

•             Assisting sales team with operational problems such as strikes and foreign office advice.

•             Work in the shop front on a rota basis (usually once a month

•             Managing office stock levels

•             Liaising with the building management company to ensure the office/building facilities are functioning as they should.

•             Post-dispatch, manage courier bookings destined within the UK and overseas.

•             Organise & manage shop rota

•             Manage & update holiday rotas and ensure Fam trip approval forms are completed by staff.


Luxury Travel Operations Skills :

  • Experience of working for a tour operator in a support role
  • Knowledge of GDS
  • Ticketing & airline contracts experience.
  • Team player

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