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8 days ago
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Night Supervisor - Malmesbury Wiltshire


Whatley Manor and Spa
Salary band: Any
Location: Wiltshire
Job type: Permanent
Contact: Whatley Manor and Spa
Category: Conference Jobs
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Night Supervisor

We are looking for a further Night Supervisor to join the Reception team to provide security for the hotel and grounds and safety of our guests. The team comprises a Front of House Manager, Reservations Coordinator, Receptionists and Porters. The role is shared with another Supervisor and is likely to work on a 5 on and 5 off basis. A full job description can be provided.

We have 23 individually decorated rooms and suites, drawing room, sitting room and reception hall, our Dining Room and less formal Swiss styled Brasserie and two bars. Martin Burge has attained 2 Michelin stars for his cuisine in The Dining Room. We also have conference facilities, 40 seat cinema, large Spa with gym and wonderful gardens.

We are AA 5 red star rated and hold 4 rosettes. We are part of the Relais and Chateaux collection.

Applicants should be aware that at the present time we cannot consider anyone not holding an EU passport because of immigration legislation and documentary evidence will be required. We cannot assist with obtaining visas.

Skills and experience:


Minimum of one years' experience in a customer service role
Understanding and ability to provide the service delivery expected by clients of a 5 star hotel
Excellent standard of spoken English
Computer literate
Clean full driving licence
A high level of presentation and a ready smile


Training will be given in front of house systems, housekeeping requirements, the provision of food and beverage for guests at night and security responsibilities.

Some of the Staff Benefits in this role:


Help in finding accommodation if necessary
Uniform
Discounts at the hotel and other Relais and Chateaux properties
Long service awards
Use of the Spa and gym
28 days holiday with additional holiday for length of service
Meals whilst on duty
Night Supervisor

We are looking for a further Night Supervisor to join the Reception team to provide security for the hotel and grounds and safety of our guests. The team comprises a Front of House Manager, Reservations Coordinator, Receptionists and Porters. The role is shared with another Supervisor and is likely to work on a 5 on and 5 off basis. A full job description can be provided.

We have 23 individually decorated rooms and suites, drawing room, sitting room and reception hall, our Dining Room and less formal Swiss styled Brasserie and two bars. Martin Burge has attained 2 Michelin stars for his cuisine in The Dining Room. We also have conference facilities, 40 seat cinema, large Spa with gym and wonderful gardens.

We are AA 5 red star rated and hold 4 rosettes. We are part of the Relais and Chateaux collection.

Applicants should be aware that at the present time we cannot consider anyone not holding an EU passport because of immigration legislation and documentary evidence will be required. We cannot assist with obtaining visas.

Skills and experience:


Minimum of one years' experience in a customer service role
Understanding and ability to provide the service delivery expected by clients of a 5 star hotel
Excellent standard of spoken English
Computer literate
Clean full driving licence
A high level of presentation and a ready smile


Training will be given in front of house systems, housekeeping requirements, the provision of food and beverage for guests at night and security responsibilities.

Some of the Staff Benefits in this role:


Help in finding accommodation if necessary
Uniform
Discounts at the hotel and other Relais and Chateaux properties
Long service awards
Use of the Spa and gym
28 days holiday with additional holiday for length of service
Meals whilst on duty

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