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about 1 year ago
Salary: Market related
Location: Glasgow
Job type: Permanent
Contact: Recruitment Team
Category: Account Manager Jobs, Business Travel Jobs, Online Jobs, Travel Consultant Jobs, Travel Executive Jobs

Online Systems Developer/Trainer, Glasgow

Our Client who are an award winning Global Travel Management Company are on a recruitment drive due to continued and sustainable growth within their
sectors. They are looking for an Online Systems Developer / Trainer to service online clients to the profit of the Company and the service level agreements
agreed with the client by providing excellent customer service and a high standard of client training at all times, building relationships and ensuring the efficient processing of all Online Booking Tool site builds and maintenance.

The responsibilities of the Online Systems Developer / Trainer:

• Ensure all Online Booking Tools are built to the clients specification ensuring accuracy at all times
• Ensure all Online Booking Tools, after build or maintenance are tested ensuring accuracy at all times
• Deliver training to new and existing clients in a professional and controlled manner
• Implementing new clients with accuracy and in accordance with deadlines given
• Ensure that agreed service levels are maintained and any problems are reported to your line manager in a timely fashion
• Assist the Management Team with projects which may arise
• Participating in Client and Supplier calls
• Any other duties relevant to the position

The skills required for the Online Systems Developer / Trainer:

• Experience of working in a call centre or helpdesk providing online support to external customers / clients
• Ability to use travel booking platforms such as Evolvi and Cytric
• Able to follow company procedures and guidelines
• A passion for delivering excellent customer service at all times
• Proficient in the use of web based systems
• Excellent communication skills both verbal and written
• Previous experience of working in the Travel industry

If you wish to apply for the role of Online Systems Developer / Trainer, please click the link below or call Prospects4Corporate Travel on

Alternatively apply online via our website javascript:void(0); where you can register your CV, get job alerts and see all of our current vacancies.

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