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4 months ago
Compass Group
Salary band: Any
Location: London
Job type: Permanent
Contact: Compass Group
Category: Customer Service Jobs
As Operational Excellence Manager you will be responsible for planning & implementing a strategy for Health & Wellbeing, working with unit teams to shape the right offer for all food & retail products. You will refresh the sites to set standards on presentation, marketing and auditing to ensure consistency whilst working within budgets. The expectation is to drive sales & participation for 16 sites around the UK. Package description 40,000 + Car Compass Group UK & Ireland offers excellent career and development opportunities, as an organisation that's proud of its great people, we believe in the opportunity to recognise and share success, that's why we offer a competitive salary, pension scheme and life assurance, sick pay, and company discounts Main responsibilities Review all retail offers, identifying improvements to enhance customer service standardsDeliver operational performance through team engagement, brand standards and budget delivery. Re-design and refresh food displays to drive footfall, increase sales whilst ensuring customer satisfaction.Identify & understand current food trends and assess performance to improve healthy eating.Implement and drive all marketing and promotionsInfluence, educate and promote Health & Wellbeing within the companyEnsure LEAN stock controls are implemented Ideal candidate Ideally Midlands basedExperience in a similar Operational Excellence/Continuous Improvement positon within contract catering or retail food industryHas a passion and desire to create, drive and maintain an evolving innovative healthy eating programDemonstrates a high knowledge of foodAble to coach and inspireCan project manage - has a track record of planning, implementation, deliveryHigh attention to detailKnows how to drive sales & set measurable targetsP&L responsibilityCan be creative visually (food/displays/counters/marketing materials)Able to work on own and flexibility to work away from home often - when working with the units About the company Compass Group UK & Ireland, prides itself on leading the market in creating contemporary foodservice solutions for business and workplace industry clients. We bring great service and exceptional culinary creativity and flair to employee restaurants, delis, cafes and executive dining rooms; from the tea-room to the board room and everything in between. Compass Group UK & Ireland is part of Compass Group PLC, a world-leading food and support services company. We specialise in providing food and a range of support services across the core sectors of Business & Industry, Healthcare & Seniors, Education, Defence, Offshore & Remote, Sports & Leisure and Vending with an established brand portfolio. Our Company vision is Great People, Great Service, Great Results and we believe your contribution is crucial to the success of the business. To achieve our vision we live by the values of Integrity, Team work, Passion, Can-Do and Responsibility

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