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11 months ago
Travel Trade Recruitment
Salary: Negotiable
Location: London
Job type: Permanent
Contact: Regis Banza
Category: Operations Jobs
Are you an experienced Travel professional with knowledge and a passion for long haul travel? My client, a luxury tour operator based in The City of London needs an Operations and Sales Support Executive with strong travel administration experience and a keen eye for detail to join their team, due to growth of the business. This is a great move for someone who is already working within the travel industry with previous experience in a similar operations / back office / admin or sales support role. If you are looking for a new challenge and to further your operational and administration experience within a fast growing luxury travel company and be rewarded with a competitive salary, benefits and great working hours, please apply now!

Job Responsibilities:

*Assisting the Travel Designers with client requests and administrating post-sales enquires.
*Providing professional and knowledgeable information on services such as additional tours, restaurant reservations/recommendations and any additional special travel requests that clients may have.
*Updating client documentation for upcoming trips and preparing all the necessary documents for the Travel Designers.
*Chasing details such as passport information, flight details, contact details, travel pack photo, record data in bespoke booking system and sharing this information with DMC's.
*Checking flight changes for impacts on itineraries and seeking solutions.
*Sharing responsibility to man the emergency phone to help the clients in case of any issues when traveling.
*Chase for and take a second or balance payments.
*Sourcing exciting new events and taking care of all the little details that make the trip special.

Skills Required:

*3+ years' experience within the travel
*Excellent numeracy and writing skills and attention to detail
*Excellent communication and time management skills
*Fantastic English language skills, both written and by phone
*Able to work flexible hours
*Flexibility to take on a variety of tasks and willingness to roll sleeves up and support colleagues

Hours of work:

Monday to Friday 10.00 am to 6pm


The successful candidate can expect a competitive basic salary of £25k - £28k DOE, an opportunity for personal and professional development, plus other fantastic company benefits.


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