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9 months ago
Location: West London
Job type: Permanent
Contact: Alessia
Category: Tour Operator Jobs

The Operations Coordinator, France, is responsible for booking, supporting our tours and working closely with our suppliers & Regional Manager for a given geographical region. Responsibilities include but are not limited to: Reserving and booking services, supervising the logistics of the tour, supplier relations, cost and quality control, providing operational support to our Tour Directors and checking and processing supplier payments.


  • Managing booking requirements.
  • Allocating services with suppliers and in our systems for tour requirements including meals, guides, site entrances, ferries, trains and coaches.
  • Maintaining regular contact with our suppliers.
  • Contracting bus companies and ferries
  • Quality control of services .
  • Responsibility for operational costs for the area.
  • Participation in preparation of data for budgets.
  • Supporting and being a source of information for Tour Directors .
  • Developing product information to support sales staff and Tour Directors .
  • Supervising tour itineraries within the region, checking for feasibility and logistics.
  • Preparing suggestions for tour development.
  • Approving and processing invoices.
  • Managing booking requirements: keeping track of assigned group space and special requirements, tracking and notifying any changes.
  • Allocating services with suppliers assuring best balance of price and quality, in a timely manner.
  • Logistical supervision while groups are in Europe and dealing with emergency situations on tour when needed.


  • A bachelor’s degree.
  • Proficiency in English with a second European language preferable -
  • Good knowledge of European geography and culture.
  • Work experience in a field related to tourism and/or experience abroad preferred.
  • Strong communication and presentation skills including the ability to work with all levels of employees.
  • The ability to work under tight deadlines and with budget constraints.
  • Proficient computer skills and the ability to learn new software products a must.
  • Ability to travel to assigned regions.
  • Strong negotiation and budget management skills.
  • Ability to multi-task projects and responsibilities and strong prioritization skills.

Job Type: Full-time

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