Award-winning, off-the-beaten-track specialists Travel The Unknown arrange small group and tailor-made tours of the highest calibre to a select range of destinations around the world. Established in 2007, the company is run by a small and dedicated team of experienced travel professionals who offer unrivalled personal service, fuelled by a passion to create intelligent and innovative travel ideas for their expanding client base. The company are looking for a full time operations executive to join the Operations team. The job comes with significant personal development and job advancement opportunities.
As a key member of our small team you will be responsible for a broad range of key tasks within the business including dealing with clients and potential clients by phone and email mostly, pre-trip, during the trip and post-trip, preparation of itineraries and trip documentation, dealing with suppliers in a wide range of countries, maintenance of customer management system, managing emergency phone out of hours (on rotation basis), and dealing with a variety of situations as they occur. We are looking for a long term employee who is a real team player, willing and able to grow with the role. The role comes with the opportunity for overseas travel to build on current knowledge, and forge new paths in travel.
Skills and competencies:
The office hours are: Mon-Fri, 09:00/09:30 - 17:00/17:30. The office is based in Putney, close to Putney Bridge tube station or 10 min walk from Putney Rail Station.
There is also complimentary access to a good gym.