7 months ago
Experienced Operations Executive required to join a busy team over the Winter Season , you need to be able to hit the ground running with all duties within operations . This vacancy is a fixed term contract until March 2020
*Providing operational support to, and working closely with, the Sales Team
*Issuing confirmation invoices
*Helping to manage the guests' booking from confirmation of sale until date of departure and being the joint point of contact for all guests.
*Amend bookings where necessary and issue revised invoices.
*Chase & secure balance payments.
*Book transfers for Powder Shuttle and Third Party Suppliers.
*Obtain regular pricing and availability updates from resort suppliers
*Promote and manage ski pack additions to the booking to include Ski Passes and Ski Hire through preferred Suppliers.
*Book private lessons & ski school where required, checking availability & pricing with recommended ski schools.
*Checking booking invoices for resort manifesting purposes.
*Create and update pre-departure information for all chalets and send out to all bookings.
*Keep Resort Managers updated of any amendments to imminent arrivals
*A good knowledge of ski resort operations as well as good chalet holiday knowledge
*Excellent communication skills with a real focus on customer service
*Good IT skills to include Word, Excel and internet
*Outgoing personality with the drive to succeed
*Team-player with a calm disposition, always helpful especially at peak times
*Willingness to help out in other areas (sales) when required
*Monday - Friday 9am - 6pm with one hour lunch break for lunch
*If you would like to apply for the above position please click 'APPLY' or or call Helen on