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24 days ago
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Operations Manager


Prospects4LeisureTravel
Salary: up to £26k
Location: London, Central/West End, City, East London, North London
Job type: Permanent
Contact: Recruitment Team
Category: Operations Jobs, Reservations Jobs, Retail Travel Jobs, Tour Operator Jobs, Travel Agent Jobs
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Operations Manager, up to £26k, East Sussex 

Our client is looking for an operations manager to arrange short-term placements for students in a number of long haul destinations.  

We are looking for a capable and experienced professional to join the team to work in East Sussex, and take full ownership and remote management of the established overseas programmes.

The operations role is extremely varied with scope to make important decisions from day one. For the correct applicant it will provide many exciting challenges, opportunities and exposure to facets of international business.

Proven ability in project management and in managing small teams remotely is essential, and experience of living and working in the developing world would be highly desirable. Dealing with customers daily through phone and email also requires confident customer service skills. The role will include international travel.

Key Responsibilities

  • Remote management of two overseas programmes, and staff teams
  • Pre-empt and troubleshoot any problems and issues that arise on the programmes to ensure the high level of customer service expected
  • Manage relationships with overseas partners
  • Provide personalised support to customers during their preparation before travelling
  • Research and implement new development opportunities and improvements for each programme
  • Hire and train new overseas staff when necessary
  • Manage budgets and accounts and to take full operational and financial responsibility for the success and growth of each destination
  • Work closely with sales and marketing staff to promote the destinations in our recruitment countries

Operations Manager, up to £26k, East Sussex 

Our client is looking for an operations manager to arrange short-term placements for students in a number of long haul destinations.  

We are looking for a capable and experienced professional to join the team to work in East Sussex, and take full ownership and remote management of the established overseas programmes.

The operations role is extremely varied with scope to make important decisions from day one. For the correct applicant it will provide many exciting challenges, opportunities and exposure to facets of international business.

Proven ability in project management and in managing small teams remotely is essential, and experience of living and working in the developing world would be highly desirable. Dealing with customers daily through phone and email also requires confident customer service skills. The role will include international travel.

Key Responsibilities

  • Remote management of two overseas programmes, and staff teams
  • Pre-empt and troubleshoot any problems and issues that arise on the programmes to ensure the high level of customer service expected
  • Manage relationships with overseas partners
  • Provide personalised support to customers during their preparation before travelling
  • Research and implement new development opportunities and improvements for each programme
  • Hire and train new overseas staff when necessary
  • Manage budgets and accounts and to take full operational and financial responsibility for the success and growth of each destination
  • Work closely with sales and marketing staff to promote the destinations in our recruitment countries

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