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8 days ago
Travel Futures
Salary: £Excellent - apply for details
Location: South West London, Sutton, Sevenoaks, Guildford, Crawley
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Customer Service Jobs, Operations Jobs, Tour Operator Jobs, Travel Executive Jobs, Travel Manager Jobs

Operations Manager – Adventure Travel – Sutton

 

Operations Manager is required by one of the UK’s leading travel specialists offering a wide range of inspiring travel programmes who have been operating for over 35 years. As Operations Manager you will be leading a well-established travel operations team to ensure the delivery of clients group travel. The ideal Operations Manager will have a can-do attitude and have a proven track record a managing a small team in travel operations.

 

The key responsibilities for the Travel Operations Manager are:

·         Undertake the day to day management of the operations team to maintain quality standards, including staff performance, training needs, providing guidance and motivating staff.

·         Manage and oversee the day to day workloads, ensuring all bookings are being progressed

·         Assist with booking queries and provide first point line management support to staff.

·         Assist with recruitment and training of new staff

·         Conduct annual staff appraisals to review performance and set development/business goals and targets

·         Attend and represent the company at trade and public exhibitions/shows/open-evenings

 

The key skills required for the Travel Operations Manager are

·         Experienced of people manager ideally in an travel operations role

·         Sound organisation skills and flexibility, with experience of managing multiple work streams

·         Strong customer service skills

·         Proven ability to mentor and supervise staff

·         Excellent written and verbal English

·         Ability to thrive on working in a pressurised environment and to strict deadlines

 

To apply for the Travel Operations Manager position please click on the link below and apply with Travel Futures

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