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7 days ago
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Operations Manager - Hemel Hempstead


Regency Homes Limited
Salary band: Any
Location: Hertfordshire
Job type: Permanent
Contact: Regency Homes Limited
Category: Finance Jobs
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Operations Manager - Hemel Hempstead

Shendish Manor Hotel & Golf Course

Department: Operations

Responsible to: Hotel Manager

Responsible for: All Operational Staff

Salary: 21-23k (40 hours across 7 days)

Main Responsibilities

To deliver the highest quality service at all times ensuring customer satisfaction through effective management of staff resulting in the highest possible standards.

Main Duties


Managing all aspects of all site operations on a day to day basis.
Maximising all revenue streams across all departments.
Ongoing development of departmental management and all staff through training, teamwork and communication.
To be a focal point for customer feedback and action accordingly.
Working alongside the Hotel Manager to plan, implement and achieve the strategic plans and forecasts for the site within a specific time-frame.
Recruit, train, appraise and develop managers and staff.
Oversee rotas and manage staff costs.
Budgetary responsibilities with Hotel Manager and Finance Department.
Profit and Loss responsibility.
Cost/Purchasing Control.
Ensure that all SOPs and company standards are met with 100% consistency.
To deputise for the Hotel Manager in his absence


Operations Manager - Hemel Hempstead
Operations Manager - Hemel Hempstead

Shendish Manor Hotel & Golf Course

Department: Operations

Responsible to: Hotel Manager

Responsible for: All Operational Staff

Salary: 21-23k (40 hours across 7 days)

Main Responsibilities

To deliver the highest quality service at all times ensuring customer satisfaction through effective management of staff resulting in the highest possible standards.

Main Duties


Managing all aspects of all site operations on a day to day basis.
Maximising all revenue streams across all departments.
Ongoing development of departmental management and all staff through training, teamwork and communication.
To be a focal point for customer feedback and action accordingly.
Working alongside the Hotel Manager to plan, implement and achieve the strategic plans and forecasts for the site within a specific time-frame.
Recruit, train, appraise and develop managers and staff.
Oversee rotas and manage staff costs.
Budgetary responsibilities with Hotel Manager and Finance Department.
Profit and Loss responsibility.
Cost/Purchasing Control.
Ensure that all SOPs and company standards are met with 100% consistency.
To deputise for the Hotel Manager in his absence


Operations Manager - Hemel Hempstead

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