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11 months ago
Travel Futures
Salary: £30k - 35k per year + plus benefits
Location: London
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Customer Service Jobs, Office Jobs, Operations Jobs, Tour Operator Jobs, Travel Manager Jobs

Operations Supervisor – Up to £35k – central London

Operations Supervisor is required by a niche luxury travel company that specialises in luxury holidays, tailor-made travel and activity holidays.  The Operations Supervisor will lead and manage a small travel operations department to ensure the highest of customer standards and that all travel is runs smoothly for customers and travel suppliers. This is an ideal role for an operations executive that is looking to make a step up into management.

The key responsibilities for the Operations Supervisor are:

  • Day-to-day line management of up to 4 operations consultants 
  • Ensuring pre and post tour extensions have been confirmed
  • Creating and checking all Private Travel itineraries
  • Preparing and sending out confirmation invoices for all bookings
  • Preparing all clients’ tour itineraries and travel documents, ensuring all flight tickets are issued and sent to clients to meet the required deadlines
  • Assist with data loading as and when required

The key skills required for the Operations Supervisor are:

  • Organised, accurate and methodical
  • Excellent customer service skills and telephone manner
  • Experience of dealing with the needs of different internal departments
  • Computer literate, thorough knowledge of Excel and Word
  • Experience of using a GDS would be preferred
  • Experience of travel overseas and knowledge of a range of destinations would be preferential

To apply for the Operations Supervisor position, or for a career in travel, please click on the link below or call Travel Futures

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